The aim of the course is to train the students to work as Office Management
Assistant in Govt. and Private Organizations. After the completion of this course,
the trainee will be able to take dictation, transcribe it by using computer, handle
the file work, use office equipment such as fax, copier etc., know basic principles
& rules of communication, use internet and techniques of handling incoming &
outgoing mail, write inquiry letters, reply to inquiry letters, place orders, prepare
stock requisition for delivering goods, prepare bank statements and flowcharts.
The trainee will also have the knowledge of preparing spreadsheets and
This course is designed to study the basic principles of office management including the areas of
recruiting and orienting the office staff, supervising and promoting office personnel, problem solving
and communication processes to include coverage of telephone techniques, ergonomics and office
productivity. In addition to classroom activities, this course includes 14 hours of assisting in an office
Whether you are a new or an experienced office manager, it is easy to get overwhelmed by the multiple roles and responsibilities expected of you in the modern workplace. You probably got your job because you’re already smart, responsible and know how to get along with others. But now you are ready for a whole new level of excellence. To become an office management star requires a large dose of confidence, plus simple and effective strategies which you can use to get things done on time, build synergistic relationships and enjoy reaching your own professional development goals with ease.
his dynamic and essential Effective Office Management training course will help you see yourself and your office management role from a fresh new perspective. Starting with the foundation of self-knowledge, we will explore in depth what make you thrive and what holds you back. You will learn how to work with anyone on any level with credibility, confidence, clear communication and discover how to stop chasing your tail and manage your time and tasks to achieve daily tasks and reach long term goals with minimum stress and maximum job satisfaction.
On successful completion of this course, the trainee would be able to:
? Know and practice important office procedures.
? Describe the usage of office machines.
? Explain and communicate the business vocabulary in different situations actively.
? Know to operate computer for typing documents in Urdu and English, preparing
spreadsheets and presentations, exploring websites and sending e-mails.
? Explain the communication skills with emphasis on oral communication,
connecting and receiving calls, asking and giving information, delivering
messages, making appointments and bookings
Becoming more effective as an Office manager will definitely make your job easier and make you more valuable in the eyes of your managers and the company stakeholders. Office Managers need to be expert multi-taskers – even if you’re doing more than four things at once, that’s probably still not enough! You need to be indispensable – to know exactly who to call to fix that pesky problem your boss has. And to be truly indispensable you need to be organised, be an excellent communicator, and be able to deal with whatever challenging situation your working life presents you with. This Advanced Office Management & Effective Administration Skills training course will help you to do that.
This training course will highlight:
Effective communication and interpersonal skills
The importance of time management and streamlining work flow
Developing the skills to successfully build relationships and to network effectively
Building personal resilience and an ability to handle stress in a challenging work environment
Using techniques to help you think creatively, solve problems, plan and make decisions.
International College of Technical Education.
Head Office :
Office # 27, Second Floor, Maryam Shadi Hall Plaza
(Airies Plaza), Shamsabad, Murree Road,
Rawalpindi, Pakistan 46000.
Contact : , ,
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