Diploma of Business Administration for Clerical and Administrative Personnel
Introduction The Diploma of Business Administration for Clerical and Administrative Personnel is designed to develop your existing skills and knowledge in planning and organizational perspective of administration, and also prepare you for a leadership and managerial role within the business environment. This Diploma is geared towards preparing administrative personnel for a wide range of leadership as well as top-tier administrative roles. It teaches the advanced corporate management values that are the cornerstone of the enterprising executive careers.
The Diploma of Business Administration is designed to provide you with a planning and organizational perspective of administration, which builds upon your existing computer skills, using complex technical features.
You will gain essential skills that will prepare you for a range of administrative careers, including office manager, senior executive assistant, personal assistant and administrator.
Expand your existing skills and knowledge in many areas, including:
•Develop advanced computer skills
Upon successful completion you will be confident in the following:
Manage personal work priorities and professional development
Plan and manage conferences
Manage quality customer service
Manage business document design and development
Plan and review administration systems
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