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Diploma of Business Administration for Clerical and Administrative Personnel

1 month ago   Services   Rawalpindi   17 views
Location: Rawalpindi
Price: ₨ --

Diploma of Business Administration for Clerical and Administrative Personnel



The Diploma of Business Administration for 


Clerical and Administrative Personnel is 


designed to develop your existing skills and 


knowledge in planning and organizational 


perspective of administration, and also 


prepare you for a leadership and managerial 


role within the business environment. This 


Diploma is geared towards preparing 


administrative personnel for a wide range of 


leadership as well as top-tier administrative 


roles. It teaches the advanced corporate 


management values that are the cornerstone of 


the enterprising executive careers.


Designed For    


The Diploma of Business Administration is 


designed to provide you with a planning and 


organizational perspective of administration, 


which builds upon your existing computer 


skills, using complex technical features.


You will gain essential skills that will 


prepare you for a range of administrative 


careers, including office manager, senior 


executive assistant, personal assistant and 




Course Content


Expand your existing skills and knowledge in 


many areas, including:




•Project management


•Resource allocation




•Develop advanced computer skills


Learning Outcomes


Upon successful completion you will be 


confident in the following:

Manage personal work priorities and 


professional development

Manage meetings

Plan and manage conferences

Manage quality customer service

Manage payroll

Manage business document design and 



Plan and review administration systems

Administer projects


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Executive Diploma in English Language 




This course aims at helping participants 


develop a positive, constructive and 


practical approach to effective written and 


oral communication in business and 


professional settings. It is expected that at 


the end of the course participants will be 


able to communicate in clear, concise 


correspondence to meet the diverse needs and 


multiple purposes of business and social 


communication situations. .


Course Content

Error Analysis

Basic Communication Skills

The Writing Process

General principles of Organizing and 


Communicating Messages

Business Letters (Requests, Recommendation, 


Persuasive – Sales Letter & Routine Denial)

Memo Writing

Face-to-Face Workplace Communication

Informal & Formal Business Report

Formal Business Report

Audience Analysis and Successful Oral 



Review of punctuation, grammar and spelling

Keeping your average sentence short

Presenting your report professionally

The importance of the objective

Organizing your ideas with Mind mapping

The use of jargon and reducing the number 


words and clichés

Writing in plain English

Identifying communication styles

Management and executive summaries

Writing “benefit” statements

Writing one page reports

Editing your report

Report writing practice

Completion of a personal action plan

Course Objectives & Learning Outcomes

This course is designed to develop 


professional communication skills. As a 


result of this course, participants are 


expected to:


Understand the importance of effective 


communication in a business setting.

Understand and utilize the basic forms (e-


mail, memos, letters, informal and formal 


reports, and informal and formal 


presentations) that are used in effective 


business communication.

Write well-organized and effective business 


memos, letters, and reports.

Reinforce and further develop presentation 


skills in order to deliver professional 



Understand and use computer-aided 


communication including e-mails and 


presentation software.

Work effectively in a team to improve 


communication skills and to prepare and 


present group projects.

Polish Standard English skills used in 


writing and speaking to enhance professional 




Presentations, interviews, meetings and 


conferences are an integral part of any 


professional environment. Well-prepared and 


well-executed presentations leave an 


indelible impression on superiors, peers and 


subordinates alike. Students will learn to 


use graphics, audio-visual aids and audience 


handouts in an effective manner. Audience 


awareness, developing a design, handling 


questions and answers, personal presence, 


style and body language are some other 


aspects that will be discussed.


Designed For

Executive Diploma in English Language 


Proficiency provides skill development 


experience for senior and mid level 


professionals. Students interested to improve 


their skills may also enroll in this 



To be eligible for this course, applicant 


must possess a Bachelors degree from any HEC 


recognized university and should have Basic 


English language knowledge.


24/7 Whatsapp/Line Support

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Contact: (Ufone=331) . 5 1 . 4 5 6 o 1



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