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Hospitality and Restaurant Management

4 weeks ago   Learning   Arifwala   25 views
Location: Arifwala
Price: ₨ --

Hospitality and Restaurant Management

Description

Hospitality and Restaurant Management

Our top ranking advanced level diploma level 5 Hospitality and Restaurant Management program will motivate, inspire, train and equip the learner with transferable sustainable global principles they need to rise to the highest level of leadership positions in Hotel management.This Hotel Management Accredited Advanced Diploma program is delivered across 10 unique modules. The end result is to develop skills, confidence, and industry-specific knowledge that will enable you to be a successful Hotel Management expert.

Hospitality and Restaurant Management - Course syllabus:

This Hotel Management Level 5 Diploma is divided into three modules:


Module 1 - Introduction to Hospitality & Hotel Management

Module 2 - Principles of Hotel Front Office Operations

Module 3 - Role of the Maintenance Departments in Hotels (Housekeeping, Engineering 
& Security Operations)

Module 4 - Recruitment and Selection : Policy and Procedures

Module 5 - Training and Development Procedures

Module 6 - Quality Assurance Procedures in Hospitality

Module 7 - Hotel Marketing and Advertising Trends

Module 8 - Hotel Food and Beverage Management

Module 9 - Effective Interdepartmental Communications

Module 10 - Hospitality Accounting

 

 

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IPATS Government Recognized Education Zone-Khanna Pul Rawalpindi-Islamabad

 

Hotel Industry Diploma (Management & Reception) - SPTTC Certified

n this second course of the Hotel Industry Diploma you will learn the following:

  • Understand the different products and services offered at hotels. What should be on offer and how to deal with clients when you don't offer a certain product or service.
  • Get useful knowledge on hotels from the various room types to the rates, classifications and different staff required.
  • Learn the importance of personal appearance and the skills you will need in this industry.
  • Know the importance of being able to speak English and why you need excellent local knowledge.
  • Learn how to take reservations, how to welcome guests and what telephone skills are needed, such as dealing with wake up calls or room service.
  • Make sure you know the various payment methods and how to deal with foreign currency.
  • Get valuable insight into the reception area, housekeeping and the leadership qualities you will need.
  • Learn the different terminology, know what paperwork you will need to complete and what marketing to consider.
  • Another valuable lesson you will get when taking this course is how to deal with emergencies at your hotel.

 

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IPATS Government Recognized Education Zone-Khanna Pul Rawalpindi-Islamabad


 
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