The Diploma in Hotel Operations (DHO) has been
designed to meet the needs of applicants considering entry into
operational positions within the hospitality industry. This
comprehensive program provides the students with a broad practical
understanding of hotel operations management. The supervisory
level of the employees is considered as the backbone of hospitality
operations. A combination of theory and practical, DHO equips the
students with the skills and knowledge to undertake supervisory
positions in the Hospitality Industry. It also provides an opportunity for
industry practitioners to up skill and or refresh their knowledge base.
Opportunities exist in supervisory and managerial roles across the
hospitality sector internationally, including food and beverage and
front office. The demand of the supervisory level professionals is
multiplying day by day due to the ever-expanding hospitality industry
across the world. Successful students are likely to find the best
employment opportunities in important roles in the Food & Beverage
and Rooms Division in the leading hotel chains of the world.
Hotel Management will provide a realistic look at every major portion of the hotel business which will help anyone planning or currently pursuing one of the many different career
opportunities available in this burgeoning and dynamic industry.
Hotels and motels are not only places where a guest can obtain tasty food and comfortable lodging, they are an integral part of community life, with facilities for meetings, entertainment, and personal services. The career choices for a person seeking a job in the hospitality industry are vast: guest service manager, head chef, front office clerk, security officer, banquet manager, bookkeeper, concierge and many more opportunities that can be personally satisfying and financially rewarding. Renewed business travel, and domestic and foreign tourism will boost employment growth of lodging managers in full-service hotels.
Additional demands for managers are expected in suite hotels. Business customers are willing to pay more for rooms with kitchens and suites that are spacious enough to conduct small meetings in. Other trainee and managerial opportunities will be
available in large full-service hotels offering restaurants, fitness centers, ample meeting rooms and play areas for children, among other amenities.
The hospitality industry offers today's young men and women an interesting and exciting career. Management of a hotel or restaurant calls for a wide range of capabilities. For those wishing a rewarding and challenging life of service to others, a future in the hospitality field should be seriously considered.
This course is designed to prepare students for entry level employment in the hospitality
industry through exploring the scope of the industry and its relationship to travel and
tourism, examining hotel and lodging operations, including specialized segments of the
industry. Industry leaders and businesses are profiled and students will be exposed to
the variety of occupations within the field and introduced to tools for measuring financial
results. Integrated throughout this course are career preparation standards, which
include basic academic skills, communication, interpersonal skills, problem solving,
workplace safety, technology, and employment literacy.
Graduates are expected to fulfil the following objectives after 5 years of graduation:
• Competent hotel professionals who synthesize and apply the knowledge,
understanding and laboratory experiences to provide quality products and services to
government agencies and hospitality industries.
• Professionals in hotels who lead and engage in teams in problem solving across
disciplines through effective communication abilities.
• Professionals in hotels who continue to advance their knowledge and abilities by
utilising ICT to explore business opportunities in the hospitality related industry.
• Professionals in hotels who practice ethical and professional values in providing
services to the recipients and provider of hospitality industry.
The Diploma of Hotel Management (Year 1) provides you with an overall perspective of business processes and fundamental skills relating to the hospitality and tourism industries. The units you will study are designed to enhance your learning experience, and provide you with the underpinning knowledge necessary to prepare you for further studies at university level. This program is taught on ECU’s state-of-the-art Joondalup Campus West.
The program consists of 8 units of study and can be completed over 2 or 3 trimesters, and provides opportunities for scaffolded learning
and the development of core academic and employability skills.
International College of Technical Education.
Head Office :
Office # 27, Second Floor, Maryam Shadi Hall Plaza
(Airies Plaza), Shamsabad, Murree Road,
Rawalpindi, Pakistan 46000.
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