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Hotel Receptionist Diploma

3 weeks ago   Learning   Nowshera Cantonment   18 views
Price: ₨ --

Hotel Receptionist Diploma

Description

What will you learn in this Hotel Receptionist Diploma:

Hotel Receptionist Diploma

  • An Overview of Hotel Reception
  • Hotel Reception Standard Procedures
  • Communication Skills Required for Hotel Reception
  • Customer Service in Hotel Reception
  • Telephone Handling in a Hotel
  • How to Handle Difficult Hotel Guests
  • Administrative Skills as a Hotel Receptionist
  • Computer Skills and Programs
  • Brand Standards in the Hospitality World
  • Being a Team Player: Working with Other Hotel Departments
  • Safety and Security in the Hotel
  • Sales and Marketing as a Hotel Receptionist
  • Dressing the Part: Creating the Professional Look in Hospitality
  • Keeping Stress Under Control on the Job
  • Legal Issues in Hospitality
  • The Future for Hotel Receptionists

 

 

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IPATS Government Recognized Education Zone-Khanna Pul Rawalpindi-Islamabad

 

Front Office Operations in Hotel Industry

Description

Front Office Operations in Hotel Industry

Front Office Operations in Hotel Management - Course Syllabus

The Hotel Management - Level 1 consists of the following 03 (Three) units:

Unit 1 – Introduction to Hotel Management

Unit 2 – Principles of Hotel Front Office Operations

Unit 3 – Role of the Maintenance Departments in Hotels (Housekeeping, Engineering & Security Operations)

Hotel Management - Course Benefits

This Hotel Management - Level 1 has the following benefits:

Career path

Front Office Operations in Hotel Industry

Upon successful completion of our Front Office Operations in Hotel Management Level 1, candidates may choose to pursue an extensive range of careers including:

  • Back Office Supervisor
  • Director of Maintenance
  • Director of Marketing
  • Director of Operations
  • Director of Sales
  • Event Planner
  • Executive Housekeeper

 

 

Whatsapp: , , ,

IPATS Government Recognized Education Zone-Khanna Pul Rawalpindi-Islamabad


 
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