KIPS Hotel and Hospitality, University 1st and 2nd Year
2 years ago Learning Bhakkar 247 views Reference: 32646Contact us
Location: Bhakkar
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Hotel and Hospitality, University 1st and 2nd Year
Description
Course Curriculum
1. DOWNLOAD MATERIAL
- Additional Course Materials for Hotel Receptionist
- MS Word Tips & Tricks
2. MODULE 01
- The 90: 90 Principle to create a powerful first impression
- Professional Receptionist Training Course Objectives
- Hot Telephone Tips
- Get the facts- ask the right questions
- Discuss Solutions- learning to listen
3. MODULE 02
- Practice good telephone skills
- Managing database and company files
- Booking or Reservation procedure
- Deal effectively with security and safety issues
- Successful Meetings & Minutes
- Meeting Arrangements
- Arranging Business Travel and Accommodation
- Arranging Business Travel and Accommodation
- Email Tutorial
- How to use Social Media to promote your company
- Minute Taking
- Microsoft Excel Tutorial
- MS PowerPoint Tips
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IPATS Government Recognized Education Zone-Khanna Pul Rawalpindi-Islamabad