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KIPS Hotel and Hospitality, University 1st and 2nd Year

2 years ago   Learning   Bhakkar   247 views Reference: 32646

0.0 star

Location: Bhakkar

Price: Contact us


Hotel and Hospitality, University 1st and 2nd Year

Description

Course Curriculum

1. DOWNLOAD MATERIAL

  • Additional Course Materials for Hotel Receptionist
  • MS Word Tips & Tricks

2. MODULE 01

  • The 90: 90 Principle to create a powerful first impression
  • Professional Receptionist Training Course Objectives
  • Hot Telephone Tips
  • Get the facts- ask the right questions
  • Discuss Solutions- learning to listen

3. MODULE 02

  • Practice good telephone skills
  • Managing database and company files
  • Booking or Reservation procedure
  • Deal effectively with security and safety issues
  • Successful Meetings & Minutes
  • Meeting Arrangements
  • Arranging Business Travel and Accommodation
  • Arranging Business Travel and Accommodation
  • Email Tutorial
  • How to use Social Media to promote your company
  • Minute Taking
  • Microsoft Excel Tutorial
  • MS PowerPoint Tips

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IPATS Government Recognized Education Zone-Khanna Pul Rawalpindi-Islamabad

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