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Legal Secretary and Office Skills Diploma - SPTTC Accredited-

3 weeks ago   Services   Rawalpindi   21 views
Location: Rawalpindi
Price: ₨ --

Legal Secretary and Office Skills Diploma - SPTTC Accredited-

Description

The Legal Secretary and Office Skills Diploma is taught through accessible, informative video lessons, online study materials, mock exams and automated assessments. You gain an overall understanding of what legal secretary and paralegal roles entail, along with developing specific skills in verbal and nonverbal communication, preparing legal documents and proofreading, along with broader transferable office administration skills in time management and the use of Microsoft Word.

Course Design

This course is designed with the following modules:

Legal Secretary

  • Introduction to Legal Secretary
  • Role of Legal Secretaries
  • General Duties and Day-to-Day Operations of a Legal Secretary
  • Record Keeping
  • Legal Writing Skills & Proofreading
  • Research Skills You Need to Know
  • Transcription, Editing & Correspondence to Judges
  • Legal System of UK
  • UK Court System

Meeting Management & Minute Taking

  • Meeting Management
  • The Role of a Minute-Taker
  • The Skills of a Minute-Taker
  • Meeting Agreements
  • Minute Styles
  • What Do I Record?
  • Techniques for Preparing Minutes
  • Taking Minutes in an Interactive Meeting
  • The Minute Book
  • What to include/what to ignore
  • Motions and Resolutions
  • Method of recording minutes
  • Reasons for Meeting
  • What is a decision?
  • Minute Taking tips

Other Secretarial Roles and Responsibilities

  • Working with Your Manager
  • Administrative Soft Skills
  • Effective Time Management
  • Tools of the Trade
  • Being an Effective Gatekeeper
  • Organizational Skills
  • Confidentiality Guidelines
  • Special Tasks

Customer Service Role

  • The Power of Positive Thinking in Customer Service
  • Types of Difficult Customers and How to Help them
  • How to Deal with Difficult Customers

Telephone Etiquette

  • Aspects of Phone Etiquette
  • Using Proper Phone Language
  • Eliminate Phone Distractions
  • Inbound Calls
  • Outbound Calls
  • Handling Rude or Angry Callers
  • Handling Interoffice Calls
  • Methods of Training Employees
  • Correcting Poor Telephone Etiquette

Organizing Work Using MS Word

  • Opening
  • Working with the Interface
  • Your First Document
  • Basic Editing Tasks
  • Basic Formatting Tasks
  • Formatting Paragraphs
  • Advanced Formatting Tasks
  • Working with Styles
  • Formatting the Page
  • Sharing Your Document

Proof Reading

  • What does a Proofreader do?
  • Proofreading
  • Proofreading Symbols
  • Proofreading on Paper & Screen
  • Strategies to Check for Specific Errors
  • Editing & Proofreading Strategies
  • Proofreading an Essay

How is the course assessed?

To successfully complete the course you must pass an automated, multiple-choice assessment. The assessment is delivered through our online learning platform. You will receive the results of your assessment immediately upon completion.

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IPATS Government Recognized Education Zone-Khanna Pul Rawalpindi-Islamabad


 
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