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Level 2 Certificate in Hotel Receptionist and Opera PMS Hotel Booking Software

3 weeks ago   Learning   Moro   23 views
Location: Moro
Price: ₨ --

Level 2 Certificate in Hotel Receptionist and Opera PMS Hotel Booking Software

Description

Course Curriculum

Following key topics are covered in this course;

Module 01: Produce standard documents and learn how to handle difficult customers
Module 02: Gain practical knowledge of communication over the telephon
Module 03: Become a master of Microsoft Office and Social Media handling
Module 04: Understand accurate data management and record keeping
Module 05: Learn how to efficiently arrange travel and accommodation
Module 06: Learn best practice for management and customer service

Learning outcomes

  • Produce standard documents and learn how to handle difficult customers
  • Gain practical knowledge of communication over the telephone
  • Become a master of Microsoft Office and Social Media handling
  • Understand accurate data management and record keeping
  • Learn how to efficiently arrange travel and accommodation
  • Learn best practice for management and customer service

 

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IPATS Government Recognized Education Zone-Khanna Pul Rawalpindi-Islamabad


 
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